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Privacy Policy

Last Updated: July 15, 2023

At Appreunder, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our store.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you interact with our website, and information from third-party sources.

Personal Information

We may collect the following personal information:

  • Contact Information: Name, email address, postal address, phone number
  • Account Information: Username, password, account preferences
  • Transaction Information: Purchase details, payment information, billing and shipping address
  • Communication Information: Inquiries, feedback, and correspondence submitted through our contact forms
  • Profile Information: Shopping preferences, purchase history, sizes, and style preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Usage Information: Pages visited, products viewed, time spent on pages, interactions with site features
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Information: General geographic location based on IP address
  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies (see our Cookie Policy for more details)

How We Use Your Information

We use the information we collect for various purposes, including:

Provide Services

  • Process transactions and fulfill orders
  • Create and manage your account
  • Provide customer support and respond to inquiries
  • Send transactional emails (order confirmations, shipping updates, etc.)

Improve Our Services

  • Analyze website usage and performance
  • Develop new products, services, and features
  • Conduct research and analytics to improve user experience
  • Troubleshoot technical issues

Marketing and Communication

  • Send newsletters, promotional materials, and other communications (if you have opted in)
  • Personalize your shopping experience
  • Administer contests, promotions, surveys, or other site features

Security and Compliance

  • Protect against fraudulent, unauthorized, or illegal activity
  • Enforce our terms and conditions
  • Comply with legal obligations
  • Resolve disputes and troubleshoot problems

Sharing Your Information

We may share your information with the following parties:

Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Partners

We may share information with business partners to offer you certain products, services, or promotions that may be of interest to you, only when we have your consent to do so.

Legal Requirements

We may disclose your information when required by law, such as to comply with a subpoena, legal proceedings, or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

Your Rights and Choices

You have certain rights regarding your personal information, including:

Access and Update

You can access and update certain personal information by logging into your account or by contacting us directly.

Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in each email or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your account or purchases.

Cookies and Tracking Technologies

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings. For more information, please see our Cookie Policy.

Data Subject Rights

Depending on your location, you may have additional rights under applicable data protection laws, such as the right to:

  • Request access to your personal information
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information
  • Withdraw consent

To exercise these rights, please contact us using the information provided at the end of this policy.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed for these purposes.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information when it is transferred internationally.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Appreunder
32 High Street, Keswick
Cumbria, CA12 5JA
United Kingdom

Phone: +44 17687 72367
Email: [email protected]
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